Privacy Policy

Effective Date: July 5, 2026. How we manage and safeguard your personal information.

Our Privacy Commitment

At Maaz Oud, operated by Maaz Shakeel, we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and store your personal information when you visit or make a purchase from our website.

1. Data Collection

When you interact with our website, we collect necessary personal information to process your orders and manage your account:

Account Info: Email address for login and passwordless OTP verification.
Checkout Info: Customer name, billing/shipping address, phone number, city, state, and pincode.
System Cache: Dynamic cart items sync data to preserve products inside your shopping bag.

2. Secure Account Storage

All customer profiles, account details, and order history records are stored and processed securely using industry-standard database protection protocols.

We implement strict access control measures to ensure that your private delivery address and contact details can only be accessed by your verified session.
Verification codes are handled directly via secure verification protocols, eliminating standard password-theft and account takeover vulnerabilities.

3. Payment Processing

Online card/UPI payments are integrated securely via verified third-party payment gateways (e.g. Razorpay). Maaz Oud does not collect or store your private credit/debit card numbers or bank credentials on our local servers.

4. Important Return Policy

Please Note: Because attars and oud oils are personal care products, hygienic integrity is critical. To ensure that every customer receives 100% brand-new, untainted, and factory-sealed oils, all sales are final. Products sold on Maaz Oud are non-returnable and non-exchangeable once delivered. We appreciate your understanding in helping us maintain the highest standards of purity.

5. Contact Information

If you have any questions regarding our privacy practices or wish to request data deletion, please contact us at:
Maaz Oud SupportEmail: maazoudofficial@gmail.com
Address: Sabzi Mandi, Station Road, Jaunpur, Uttar Pradesh - 222001

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